About Us

 

VAS Outsourcing is a call center based in General Santos City with 24 years of experience under our belts. The company was primarily built to provide Virtual Assistant services to Business brokers. But has now expanded to providing services to different verticals such as Real estate agents, ecommerce, Roofing, Digital Signage, IT services, and much more. 

We are dedicated to helping our Clients with Virtual Assistant Services. These are the responsibilities that you usually do yourself which can take up ideally 85% of your time.

We are equipped with well-trained professionals and the latest technology. All customer service touch-points requested by your business are covered, including inbound and outbound voice calls, live chat, email management, mobile, and IVR (self-service). The company technology that we employ incorporates features such as Automatic Call Distributor, Dialer, Voice Logger, IVR, Reporting Engine, and more, to ensure that all incoming customer calls are serviced immediately and all outbound calls are executed with a focus on optimizing efficiency.